> ## Documentation Index
> Fetch the complete documentation index at: https://docs-staging-quickstart-revamp.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> Learn general troubleshooting steps for extensions.

# Troubleshoot Extensions

If you have issues with an extension, we recommend you begin the troubleshooting process following one of the two alternatives:

1. Upgrade the extension, if an upgrade is possible.
2. Reinstall the extension.

To learn more about different extensions Auth0 offers, read [Auth0 Extension](/docs/customize/extensions).

## Upgrade the Extension

We recommend always having Extensions upgraded to the latest version available.

1. Go to [Auth0 Dashboard > Extensions](https://manage.auth0.com/#/extensions).
2. On the **Installed Extensions** tab, check if there is an upgrade available for the specific extension.
3. Click the **Update to...** option.

## Reinstall the Extension

An alternative when running into issues with an extension is to reinstall it:

1. Go to [Auth0 Dashboard > Extensions](https://manage.auth0.com/#/extensions).
2. On the **Installed Extensions** tab, delete the extension.
3. Log out of the Auth0 Dashboard.
4. Log back in to the Auth0 Dashboard.
5. Reinstall and reconfigure the extension.

## Contact Support

If you are still experiencing issues with your extension, and you need to [contact Auth0 support](https://support.auth0.com), please be sure to **include errors logs and/or** [**Actions Real-time Logs**](/docs/customize/actions/actions-real-time-logs) **with your support ticket**. Errors and logs can help Auth0 support troubleshoot your issue faster.