> ## Documentation Index
> Fetch the complete documentation index at: https://docs-staging-quickstart-revamp.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> Learn about Auth0's change freeze policy, including currently scheduled periods and testing restrictions.

# Change Freeze Policy

Auth0 schedules change freeze periods throughout the year to ensure platform stability and resilience.

During these periods, certain customer activities are restricted.

## Upcoming change freeze periods

<table class="table">
  <thead>
    <tr>
      <th><strong>Start date</strong></th>
      <th><strong>End date</strong></th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td>March 1, 2025</td>
      <td>March 9, 2025</td>
    </tr>

    <tr>
      <td>September 20, 2025</td>
      <td>September 28, 2025</td>
    </tr>

    <tr>
      <td>November 27, 2025</td>
      <td>December 1, 2025</td>
    </tr>

    <tr>
      <td>December 24, 2025</td>
      <td>January 4, 2026</td>
    </tr>
  </tbody>
</table>

## Load tests

<Warning>
  Load tests are not allowed during change freeze periods.
</Warning>

Previously-approved load tests scheduled to occur during a change freeze must be rescheduled.

You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

## Penetration tests

<Warning>
  Penetration tests are not allowed during change freeze periods.
</Warning>

Previously-approved penetration tests scheduled to occur during a change freeze must be rescheduled.

You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

## Failover tests

<Warning>
  Failover tests are not allowed during change freeze periods.
</Warning>

Previously-approved failover tests scheduled to occur during a change freeze must be rescheduled.

You may request an exception to this policy. Approval of exception requests are subject to the discretion of Auth0.

## Request an exception

You can request an exception to this policy through the [Support Center](https://support.auth0.com).