> ## Documentation Index
> Fetch the complete documentation index at: https://docs-staging-quickstart-revamp.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> Describes the different types of support options provided by Auth0.

# Customer Support

<table class="table">
  <thead>
    <tr>
      <th><strong>Read...</strong></th>
      <th><strong>To learn...</strong>                                </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td><a href="/docs/troubleshoot/customer-support/support-plans">Support Plans</a></td>
      <td>About different levels of Auth0 support.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/self-service-support">Self Service Support</a></td>
      <td>Tools for customers to troubleshoot their issues.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/support-channels">Support Channels</a></td>
      <td>The different ways to contact Auth0 support.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/support-plans">Support Procedures</a></td>
      <td>About defect resolution and unsupported requests.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/support-plans">Support Hours</a></td>
      <td>About the Auth0 support hours.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/responsible-disclosure-program-security-support-tickets">Whitehat Security Support Tickets</a></td>
      <td>How to report a security issue.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/product-support-matrix">Product Support Matrix</a></td>
      <td>About support coverage for browsers, operating systems, and Auth0 libraries and SDKs.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/services-level-descriptions">Service Levels</a></td>
      <td>About Auth0 service levels and service level agreements (SLAs) for public and private cloud deployments.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/open-and-manage-support-tickets">Open and Manage Support Tickets</a></td>
      <td>How to open and manage Auth0 support tickets.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/manage-subscriptions">Manage Subscriptions</a></td>
      <td>How to manage your Auth0 subscription.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/reset-account-passwords">Reset Account Passwords</a></td>
      <td>How to change your password to your Auth0 account.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/software-updates">Software Updates</a></td>
      <td>How your version of Auth0 updates.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/versioning-strategy">Auth0 Versioning Strategy</a></td>
      <td>About Auth0's software versioning scheme.</td>
    </tr>

    <tr>
      <td><a href="/docs/troubleshoot/customer-support/operational-policies">Operational Policies</a></td>
      <td>About Auth0 operational policies including billing, data export and transfer, API endpoints, load and penetration testing, migrations, rate limits and much more.</td>
    </tr>

    <tr>
      <td><a href="https://auth0.com/changelog">Changelog</a></td>
      <td>About the latest updates and additions to the Auth0 platform.</td>
    </tr>
  </tbody>
</table>